CUSTOMER SURVEY

1. How would you rate your overall experience with Northern Concrete?
Extremely satisfied
Satisfied
Dissatisfied
Extremely dissatisfied
N/A
2. How would you rate the sales phase of your project?
Extremely satisfied
Satisfied
Dissatisfied
Extremely dissatisfied
N/A
3. How would you rate the estimating phase of your project?
Extremely satisfied
Satisfied
Dissatisfied
Extremely dissatisfied
N/A
4. How would you rate the construction phase of your project?
Extremely satisfied
Satisfied
Dissatisfied
Extremely dissatisfied
N/A
5. How would you rate the quality of Northern Concrete's services?
High quality
Average quality
Lower quality
N/A
6. How would you rate the value of Northern Concrete's services?
High value
Average value
Lower value
N/A
7. Did Northern Concrete employees continually clean the jobsite throughout the project?
Yes
No
Further explanation:
8. Were you kept up-to-date with scheduling and project progress?
Yes
No
Further explanation:
9. What type of service did Northern Concrete provide? (Check all that apply)
Concrete staining
Decorative border
Patio
Countertops
Pool deck
Interior flooring
Resurfacing
Indoor/outdoor fireplace
Walkway or driveway
Foundation
Basement floor
Parking lot
Commercial project
Agricultural project
Other
10. How did you hear of Northern Concrete?
Magazine
Newspaper
From a friend or colleague
Internet search
Direct mail
Bid on project
Other
11. What is your gender?
Male
Female
12. What is your age?
Under 18
18-24
25-30
31-40
41-50
51-60
61+
Additional Comments:

Name
Email

COMMERCIAL SERVICES

RESIDENTIAL SERVICES
  • Foundations
  • Footings
  • Basements
  • Garage Floors
  • Driveways and Sidewalks
  • Concrete Decks
  • Patios
  • Pools
    •
  • Decorative Concrete
    •
  • Retaining Walls

DECORATIVE SERVICES
  • Concrete Staining
  • Decorative Borders
  • Cooking Stations
  • Concrete Decks
  • Patios
  • Countertops and Kitchens
  • Pool Decks
    •
  • Interior Flooring
  • Indoor/Outdoor Fireplaces
  • Outdoor Living
  • Concrete Walkways

AGRICULTURAL SERVICES
  • Barn Flooring
  • Waste Storage
  • Warehousing Structures
  • Concrete Pads
CommercialDecorativeResidential